Duplicate OrdersUpdated 13 days ago

If you think you’ve accidentally placed two duplicate orders, please:

• Check your bank statement for duplicate charges.

• Look for two separate order confirmation emails in your inbox (and spam/junk folder).

Can I cancel a duplicate order?

As we offer next business day dispatch, we are unable to cancel existing orders once placed.

However, you are covered by our money back guarantee and can return any unwanted products.

Need help?

Please contact our Customer Service team as soon as possible at:

💬 Live Chat (bottom right corner)
📧 [email protected]
📞 (02) 9387 4100
We’re available Monday to Friday, 8:30am – 5:30pm to assist you.