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Duplicate OrdersUpdated 7 months ago

If you believe you have placed two duplicate orders, please check your bank statement. You should have also been emailed an order confirmation, therefor please check your emails for two orders. 

We are unable to cancel existing orders as we offer next business day despatch. However you do have a money back guarantee, therefore you can return the product if not for you. 

Please contact Customer Service on (02) 9387 4100 as soon as you realise so that they may help you. Our Customer Service desks are manned under the following times: 

  • Monday - Friday, 8am - 5:30am



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