Android Auto HelpUpdated 3 months ago

Android won’t connect?
To connect your Android phone to Smartplay via Bluetooth, make sure your phone’s software is up to date. Here’s how to check:

• Open Settings (the silver cogwheel icon).
• Scroll down and select Software Update.
• Tap Download and Install to get the latest version available.

Note: Bluetooth connection works with Android version 11 and above. If you have Android 8 or above, just use a USB cable to connect to Smartplay.

How to Connect with Bluetooth: 

1. On your Smartplay™, go to phone link, and under Android settings, ensure that Auto Connect is set to Auto.

2. Press the Phone App Icon on the SmartPlay™, which is labelled Bluetooth. Then select "Pair," which is the 4th option at the bottom of the screen. 

3. Open settings on your Android and select Bluetooth. 

4. On your Android screen, under devices, select SWL-BT and follow the pairing process by entering the pin code found on the SmartPlay™ device, then follow on with the privacy process. Your AutoPlay setting is now configured.

How to Connect with Cable:

1. On your Smartplay™, go to phone link, and under iPhone settings, ensure that Auto Connect is set to CarPlay.

2. Simply connect the lightning USB power cable into the left-hand side of the SmartPlay™ screen and the other end into your iPhone. From there, it will automatically enter the CarPlay interface.

Why won’t Siri answer me?
No worries! Voice assistants vary depending on your phone—Siri for iPhones, Google Assistant for Androids, and sometimes Bixby for Samsung. To get yours working, make sure it's set up properly on your device.

Here’s how to get started:

• On your iPhone, use Siri, and for Android, open the Google Assistant app.
• Say, “Assistant settings” (or for iPhones, "Hey Siri").
• Under “Popular settings,” tap Hey Google/Hey Siri and Voice Match.
• Turn on Hey Google or Hey Siri.