Battery & RuntimeUpdated 13 days ago

How long does it take to fully charge the battery?
Charging takes up to 4.5 hours.

What is the battery runtime?

• Daily Cleaning Mode (Medium): 40–45 minutes

• Max Cleaning Mode (Boost): Up to 15 minutes

The vacuum automatically starts in Medium mode when turned on.

Is the battery removable?
Yes!
To remove it:
Press down on the two gold clips on either side of the battery, then pull it upwards.

My battery isn’t lasting as long—what should I do?

• Your vacuum starts in BOOST mode, which uses more power. Switch to ECO mode for longer runtime.

If you have any questions or need any help, our Customer Support Team is here to assist you:
💬 Live Chat (bottom right corner)
📧 [email protected]
📞 (02) 9387 4100

• Charge fully (4 hours) before first use and after each use.

• Do not leave it on charge indefinitely—remove once full.

• On first use, run the battery completely flat before recharging to condition it.

Note: Runtime varies depending on surface type and power mode. Thick carpets on BOOST mode will drain the battery faster than ECO mode on hard floors.

What do the battery lights mean?

• Three Lights = Fully charged (100%)

• Two Lights = Half charged (50%)

• One Light = Low battery (25%)