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How do I exchange an item?Updated a month ago

We offer a standard 30-day money back guarantee. If you're unsatisfied with your product, you can request an exchange within 30 days of the parcel recipient date. Products returned outside of your money back guarantee period are not eligible for an exchange. 

Some products come with extended money-back guarantee periods; please verify the duration on the respective product page.

To request the exchange information please email [email protected] with the following information:


Order Number:

Product you are exchanging:

Product you are exchanging to:

Reason for exchange

From there you will be sent the exchange information including the returns address.

Please note shipping fees do apply. 

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