For any products returned under warranty or 30-day money back guarantee, the product or offer must be returned in full including any accessories. You must provide us with your full name, order number, reason for return and pre-pay the postage for the
We want you to love your purchase—but if you're not completely satisfied, we offer a 30-day return period. You can request a refund within 30 days of receiving your parcel.Returns requested outside this period are not eligible for a refund. Some prod
We offer a 12-month warranty on all products for repairs or replacements due to manufacturing defects. Some products come with an extended warranty, which will be clearly stated on the individual product page. If you believe your item is faulty or ha
Please do not return parcels using ‘Cash on Delivery’ (COD) or with any 'More to Pay' charges. We reserve the right to refuse acceptance of these parcels. If we do accept them, any additional charges incurred will be deducted from your refund. Please
Refunds are issued to the original payment method used at checkout.If a refund to your original method isn’t possible, we’ll issue a credit note instead, valid for 12 months. Please allow up to 5 business days for the refunded amount to appear in you
If your product is faulty and still within the warranty period, we’re here to help. To ensure a quick and smooth resolution, please email [email protected] with the following information:. Order Number:. Email Address:. Description of the Fau
To ensure your return is processed correctly, you must first obtain authorisation from our Customer Service Team and include all required return information. If a product is returned without prior authorisation or missing the necessary details, we ma
We want you to get the best possible sleep, which is why all Super Sleeper Pro® Mattress Topper purchases come with a 120-day return period. You advise you try the topper for at least 14 days before requesting a return. Returns are accepted within 12
We offer a standard 30-day return period. If you’re unsatisfied with your product, you can request an exchange within 30 days of the parcel delivery date. Products returned outside this period are not eligible for exchange. Some products may have an
We stand behind the quality of our products and proudly offer both Money Back Guarantees and Product Warranties across our range. Please refer to the list below for specific coverage per item:. Need Help?If you're unsure about your product’s eligibil
At Kleva Range, we are dedicated to providing high-quality products and stand behind their performance. Your product is covered by warranty from the date of purchase, with coverage periods varying by product. Please review your specific product’s war