Kleva Range Warranty PolicyUpdated 19 days ago
Kleva Range Warranty Policy
Warranty Coverage
At Kleva Range, we are dedicated to providing high-quality products and stand behind their performance. Your product is covered by warranty from the date of purchase, with coverage periods varying by product. Please review your specific product’s warranty details to understand the applicable coverage period.
What This Warranty Covers:
Defects in materials and workmanship under normal household use
Repairs or replacements for faulty parts, at Kleva Range’s discretion
If repair is not possible, replacement with the same or an equivalent model, at Kleva Range’s discretion
What This Warranty Does Not Cover:
Normal wear and tear (e.g., scratches, dents, cosmetic damage)
Damage caused by misuse, neglect, accidents, or improper handling
Unauthorized repairs, modifications, or use of non-approved accessories
Damage due to improper voltage, power surges, or external factors beyond Kleva Range’s control
Commercial or non-household use
How to Make a Warranty Claim:
Contact Kleva Range Customer Service via our website, email ([email protected]), or phone with your proof of purchase.
Provide a detailed description of the issue along with any relevant photos or videos.
If your claim qualifies under warranty, we will arrange repair or replacement.
Returns & Shipping:
Customers may be responsible for shipping costs to return the defective product for assessment.
If a manufacturing defect is confirmed, Kleva Range will cover the return shipping cost for the replacement item.
Legal Rights:
This warranty is provided in addition to your rights under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any reasonably foreseeable losses or damages. This warranty does not limit any statutory rights that cannot be excluded by law.
For further assistance, please visit www.klevarange.com.au or contact our Customer Service Team:
💬 Live Chat (bottom right corner)
📧 [email protected]
📞 (02) 9387 4100