MaintenanceUpdated 13 days ago

How do I change the filters?

1. Remove the dust canister from the vacuum.

2. Lift out the HEPA Filter:

   • Locate the small black square-shaped HEPA filter lip inside the dust bin.

   • Pull gently until it lifts out of the Cyclone Filter.

3. Take out the black sponge from inside the HEPA Filter.

4. Remove the Cyclone Filter:

   • Pull the Cyclone Frame upward from the dust bin.

   • Twist it anticlockwise from the Filter Frame to detach, then lift it out.

5. Reassemble:

   • Align all grooves carefully—incorrect alignment may cause the filter to become lodged.

   • Once aligned, push the filter back into place.

How do I clean the filters?

If your vacuum isn't picking up dirt well, your filters likely need cleaning.

1. Remove the HEPA Filter, black sponge, and Cyclone Filter (follow steps above).

2. Wash all components thoroughly with warm water:

   • HEPA Filter

   • Black sponge

   • Cyclone Frame

   • Filter Frame

3. Air-dry all parts for 48 hours before reinstalling.

   Never reinstall damp filters—this can damage the vacuum’s electrical components.

Quick Tip:
Tap off loose dirt between washes and clean more often if you use your vacuum heavily.

If you have any questions or need any help, our Customer Support Team is here to assist you:
💬 Live Chat (bottom right corner)
📧 [email protected]
📞 (02) 9387 4100