Money Back Guarantee & Warranty PeriodsUpdated 13 days ago
We stand behind the quality of our products and proudly offer both Money Back Guarantees and Product Warranties across our range. Please refer to the list below for specific coverage per item:
Kitchen Appliances & Tools
| Product | Money Back Guarantee | Warranty |
|---|---|---|
| One Button Cooker | 60 Days | 12 Months |
| Cube Cutter | 60 Days | 12 Months |
| QuickTime Flavour Grill | 60 Days | 12 Months |
| Safety Slicer | 60 Days | 12 Months |
| Sumo Slicer | 30 Days | 12 Months |
| Vac Seal & Save | 60 Days | 12 Months |
| QuickTime Gourmet Grill | 60 Days | 12 Months |
| Mealio Hot & Cold Blender | 30 Days | 12 Months |
| Kleva Flavour Fork | 60 Days | 12 Months |
Cookware
| Product | Money Back Guarantee | Warranty |
|---|---|---|
| Diamond Earth Cookware | 30 Days | 10 Years |
| Perfect Pro Pan Cookware | 30 Days | 10 Years |
| Sahara Slate Cookware | 30 Days | 10 Years |
KRAPOF Cleaning & Home Products
| Product | Money Back Guarantee | Warranty |
|---|---|---|
| KRAPOF Pressure Washer | 60 Days | 3 Years |
| KRAPOF Pocket Power Vac | 60 Days | 12 Months |
| KRAPOF Super Slim Power Vac | 60 Days | 4 Years |
| KRAPOF Spot & Stain Remover | 60 Days | 12 Months |
| KRAPOF Tough Scrub Excel | 60 Days | 12 Months |
| KRAPOF Mini Tough Scrub | 30 Days | 12 Months |
Health, Vision & Air Quality
| Product | Money Back Guarantee | Warranty |
|---|---|---|
| Circulation Cycle | 60 Days | 12 Months |
| Zoom Vision | 30 Days | 12 Months |
| Air Purifier | 60 Days | 5 Years |
Laundry & Sleep
| Product | Money Back Guarantee | Warranty |
|---|---|---|
| QuickPress Power Station | 120 Days | 12 Months |
| QuickPress IronLite | 30 Days | 12 Months |
| Super Sleeper Pro® Mattress Topper | 120 Days | 5 Years |
| Straight 2 Sleep® Mattress Topper | 180 Days | 5 Years |
| Super Sleeper Pro® Every Comfort Pillow | 120 Days | 12 Months |
| Royal Deluxe Dream Sheets | 30 Days | 12 Months |
Gardening Tools
| Product | Money Back Guarantee | Warranty |
|---|---|---|
| Garden Gorilla | 60 Days | 12 Months |
| Kleva Precision Pruners | 60 Days | 5 Years |
| Garden Fast Tuff Tools | 60 Days | 12 Months |
| Kleva Cordless Hedge Trimmer | 60 Days | 12 Months |
SmartPlay Tablets
| Product | Money Back Guarantee | Warranty |
|---|---|---|
| Kleva SmartPlay (Standard) | 60 Days | 12 Months |
| Kleva SmartPlay (Extended) | 120 Days | 12 Months |
| Kleva 10" SmartPlay | 120 Days | 12 Months |
Need Help?
If you're unsure about your product’s eligibility for return or warranty coverage, contact our Customer Service Team. We’ll be happy to assist.
💬 Live Chat (bottom right corner)
📧 [email protected]
📞 (02) 9387 4100