My Smartplay screen has frozen! What should I do?Updated 13 days ago

It happens sometimes! If your SmartPlay screen freezes, don’t worry—it’s easy to fix with a quick recalibration:

1. Place all four fingers and your thumb flat on the screen, making sure they all touch.

2. Hold them there until the screen goes black.

3. When a white plus sign appears in the top left corner, tap it.

Your SmartPlay will recalibrate and be ready to use again! 😊

If you have any questions or need any help, our Customer Support Team is here to assist you:
💬 Live Chat (bottom right corner)
📧 [email protected]
📞 (02) 9387 4100