WarrantyUpdated 15 days ago
Kleva Range Warranty Policy
Warranty Coverage
Kleva Range is committed to providing high-quality products, and we stand by the performance of your product. Your product is covered by warranty from the date of purchase. Warranty periods may vary depending on the product. Please review the warranty terms specific to your order to ensure you are aware of the applicable coverage period.
What This Warranty Covers:
Defects in materials and workmanship under normal household use.
Repairs or replacements for faulty parts, at Kleva Range’s discretion.
If the product cannot be repaired, a replacement of the same or equivalent model will be provided, at Kleva Range’s discretion.
What This Warranty Does Not Cover:
Normal wear and tear, including scratches, dents, or cosmetic damage.
Damage caused by misuse, neglect, accidents, or improper handling.
Unauthorized repairs, modifications, or the use of non-approved accessories.
Damage due to improper voltage, power surges, or external factors beyond Kleva Range’s control.
Commercial use—this product is designed for household use only.
How to Make a Warranty Claim:
Contact Kleva Range Customer Service via our website, email or phone with proof of purchase.
Provide a description of the issue and any relevant images or videos.
If the issue qualifies under the warranty, Kleva Range will arrange for repair or replacement.
Returns & Shipping:
Customers may be responsible for shipping costs related to returning the defective product for assessment.
If the product is found to have a manufacturing defect, Kleva Range will cover return shipping costs for the replacement.
Legal Rights:
This warranty is provided in addition to your rights under Australian Consumer Law. Consumers are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable losses or damages. This warranty does not limit any statutory rights that cannot be excluded by law.
For further assistance, please visit www.klevarange.com.au or contact our customer service team on [email protected]