What’s the Process for Returning Faulty Products Under Warranty?Updated a day ago
If your product is faulty and still within the warranty period, we’re here to help. To ensure a quick and smooth resolution, please email [email protected] with the following information:
Required Details:
Order Number:
Email Address:
Description of the Fault:
When Did the Issue Start Occurring?
Photo or Video Evidence of the Fault: (please attach to your email)
Our Customer Service Team will assess the issue and advise you on the next steps, which may include a repair, replacement, or refund depending on the circumstances.
Tip: The more detail you provide, the quicker we can resolve your enquiry!
Still have questions? Get in touch — we’re here to assist.