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Kleva Range Help Centre

<p>We reserves the right to refuse parcels that are &apos;COD&apos; or &apos;More To Pay&apos;, and the associated charges will be deducted from your refund. Refunds exclude postage, handling and any shipping protection fee.</p>

We reserves the right to refuse parcels that are 'COD' or 'More To Pay', and the associated charges will be deducted from your refund. Refunds exclude postage, handling and any shipping protection fee.

What happens if I send a 'COD' parcel?

Returns & Refunds

How much is shipping?

How long will it take to receive my order?

How do I know when an item will be shipped?

Do you deliver to PO boxes or parcel lockers?

Can I change my shipping address?

What couriers do you use?

Regional Area Delivery Cost

Shipping & Delivery

What is your return policy?

What warranty do you provide?

What are the requirements for returns?

How are refunds processed?

What's the process for returning faulty products under warranty?

What if I return a product without necessary information and authorization?

What is the return policy for Super Sleeper Pro® Mattress Toppers?

What payment methods do you have?

Do you have a layby service?

Do you offer Afterpay as a payment method?

Do you offer ZipPay as a payment method?

Can I do a bank transfer of funds for my order?

How can I redeem my reward points?

Orders & Payment

What happens if I send a 'COD' parcel?Updated 8 months ago