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Kleva Range Help Centre logo

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Shipping & Delivery

We offer a convenient shipping service for all orders. To view your shipping expenses, just add items to your cart, proceed to checkout, input your delivery address, and the shipping cost will be clearly presented.

Shipping Costs

We strive to keep your shipping costs low while providing fast, reliable delivery. Shipping fees depend on:. The size, weight, and quantity of your items. Your delivery location. The most cost-effective carrier available at the time of purchase. To v

Delivery Timeline

Once your order has been dispatched from our Sydney warehouse, you’ll receive an email with your tracking details—allowing you to follow your delivery every step of the way. Delivery times depend on your location and the item(s) ordered. Below is a g

Dispatch Information

Orders are typically dispatched within 1–3 business days from our Sydney warehouse. While we aim to ship all orders on the same or next business day, this can depend on the day your order is placed. Orders made over the weekend or on public holidays

Can I Change My Shipping Address?

Unfortunately, we are unable to change the shipping address once an order has been placed, in accordance with our Terms & Conditions. Once your tracking information becomes available, you may be able to request delivery to a local collection point or

What Couriers Do You Use?

We partner with a range of trusted courier services to ensure your order is delivered safely and efficiently. The courier assigned to your order depends on the size, weight, and fragility of the items. Here are the couriers we use and their contact d

Why Is Delivery to Regional Areas More Expensive?

We truly value the continued support of our regional customers and have proudly offered free shipping Australia-wide for a long time. However, due to recent significant increases in courier rates—particularly in regional areas—we’ve had to adjust our

Do You Ship Worldwide?

At this time, we only ship within Australia 🇦🇺. We do not currently ship directly to New Zealand. However, our official New Zealand distributor can assist you with available products. 📞 NZ Customer Service: 0800 008 009. Safety Slicer XL. Miracle

What Should I Do If My Delivery Is Past the Expected Date?

If your order has not arrived by the estimated delivery date, we recommend contacting the courier directly for the most accurate update. Please have your tracking number ready before calling. Here’s how to reach your courier’s customer service team:.